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Delivery & Processing Times

Our warehouse team operates between business hours Monday - Friday, excluding weekends and public holidays.

free express shipping on domestic orders

All domestic orders are eligible for free express shipping OVER $499. All orders are shipped out via Australia Post using express postage. Please allow up to 72 hours for order processing. All orders under $499 receive complimentary standard shipping.

$40 international flat rate shipping

All orders will incur a flat-rate international shipping fee of $40. All orders are shipped out via DHL or AusPost using express postage. Please allow up to 72 hours for order processing. Jafrie by R is not responsible for custom or duty charges for any international orders.

$40 overnight express

Available Sydney Metro
Monday - Thursday
8:00 am - 4:00 pm.

To be eligible for overnight delivery, please place your order before 4:00 pm Monday - Thursday.

Please note, depending on stock availability this option may not be available. The customer team will be in touch to advise and provide a full refund if selected at checkout.

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Customer service

Our Customer Support team operates Monday to Friday, from 9 am to 5 pm. Our customer team is not available on weekends and public holidays. Please email us at support@jafriebyr.com or connect with us via chat!

Free Express Shipping

All domestic orders over $499 are eligible for free express shipping. All orders are shipped out via Australia Post using express postage. Please allow up to 72 hours for order processing.

Free Exchanges & RETURNS

Our team is here to make returns and exchanges simple. Please email support@jafriebyr.com to arrange a free exchange or an easy return within 14 days of the delivery date.

GIFT WRAPPING & E-GIFT CARDS

Spoil a loved one with our easy shopping e-gift cards or gift wrapping service. Select gift wrapping at checkout or email support@jafriebyr.com for further information.