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Frequently Asked Questions

Orders, Delivery & Returns

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. Please check our shipping page for further information.

Do you refund?

Please check our returns page for further information. We do not refund however, we exchange and offer a free returns label!

What is your best contact email?

Please send us an email on info@jafriebyr.com.

Customer service

We are available from Monday to Friday to answer your questions. Please email us at info@jafriebyr.com or connect via chat with us now!

Buy now, pay later

Offering secure payment methods through our checkout. Alternatively use our multiple payment gateways available for buy now, pay later.

Free Express Shipping

All domestic orders are eligible for free shipping over $499. All orders are shipped out via Australia Post using express postage. Please allow up to 72 hours for order processing.