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Customer Support
Our Customer Support team operates Monday to Friday, from 9 am to 5 pm. Our customer team is not available on weekends and public holidays. Please email us at support@jafriebyr.com or connect with us via chat!
Free Express Shipping
All domestic orders over $499 are eligible for free express shipping. All orders are shipped out via Australia Post using express postage. Please allow up to 72 hours for order processing.
Free Exchanges & Returns
Our team is here to make returns and exchanges simple. Please email support@jafriebyr.com to arrange a free exchange or an easy return within 14 days of the delivery date.
Gift Wrapping & E-Gift Card
Spoil a loved one with our easy shopping e-gift cards or gift wrapping service. Select gift wrapping at checkout or email support@jafriebyr.com for further information.
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